Home » Guides » Ultimate Step by Step Lifestyle Travel Hack Guide » Step 6 – Sonesta Hotels and Resorts Status Match
You can expect to wait about a week for a response from Sonesta Travel Pass Customer Service and if you do not receive a response after a week, I would resubmit another email to their team to be on the safe side. Once they do respond however, they will confirm the status match from Hilton Honors Gold to a Sonesta Travel Pass Elite Member!
Sonesta Customer Care <travelpass@sonesta.com>Sun, Jun 23, 2019, 7:28 AM
Good Morning ____________;
Thank you for contacting Sonesta Travel Pass! We are happy to help with your inquiry regarding a status match to your Hilton Honors account. We are excited to welcome you as a Sonesta Travel Pass Elite member! You can view all the great benefits by following our link: https://www.sonesta.com/travel-pass/member-benefits.
If you have any further questions, please contact our Sonesta Travel Pass team by calling 1-855-622-2160 Monday to Friday between 9:00 a.m.-8:30 p.m. (EST) and Saturday-Sunday 9:00 a.m.-5:30 p.m. (EST).
Thank you for contacting Sonesta Travel Pass and have a great day!
Ann
Sonesta Travel Pass Team
To view some of the perks that come with this status level, log into your Sonesta Account online to view your Sonesta Travel Pass Elite member benefits.